Check out this article about moving small business to the cloud. I was interviewed and quoted about our transition to move from a local server based system to a cloud based system.
https://venturebeat.com/2013/05/31/why-saas-fragmentation-is-giving-rise-to-new-markets/
The reason we are moving to the cloud is to help our team serve our customers better. My goal is to be able to serve our customers 24 hours a day through online help methods including knowledge based searches, frequently asked questions, online ordering, instructional videos, etc.
Check out the progress we have made and how easy it is to find solutions at www.ArcticSpasUtah.com/support or how easy it is to order online at www.ArcticSpaStore.com.
